Results

How we measure results.

Every engagement starts with a measured baseline and ends with the same measurement, so the result is a fact rather than a promise.

The examples below show how a project is structured and measured. They are not client case studies. We’ll publish real client results here with their permission.

Example scenario 1

Invoice processing at a distributor

A 120-person distributor processing about 2,500 supplier invoices a month.

Problem

Three AP clerks spent most of each week keying invoices into the ERP. Month-end close took eight days and late-payment fees were adding up.

Solution

Automated invoice reading, PO matching, and exception routing, connected to their existing ERP. Clerks now review only flagged items.

What we would measure

Staff hours per invoice, days to close the month, and late-payment fees, before and after.

Example scenario 2

Client onboarding at an accounting firm

A 60-person accounting firm onboarding about 40 new clients a month.

Problem

Onboarding took a week of back-and-forth emails, retyped forms, and missing documents discovered late.

Solution

Automated document collection, completeness checks, and entry into the practice management system, with a summary for the partner.

What we would measure

Days from signed engagement to a complete client file, and staff time spent chasing documents.

Example scenario 3

Maintenance request triage at a property manager

A property manager with about 1,800 units and a four-person service desk.

Problem

Maintenance requests arrived across email, text, and the portal. Urgent issues sometimes waited hours in the queue.

Solution

Automated triage that categorizes urgency and trade, creates the work order, and notifies the tenant and vendor.

What we would measure

Time from request to routed work order, and how often urgent issues waited in the queue.

Want to measure this for your team?

Tell us which workflow takes the most hours, and we’ll talk through whether it’s a good candidate.

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